Shipping & Returns Policy
DeBelle Shipping & Returns Policy
We, at DeBelle Cosmetix strive to process and ship your goods within 2-3 business days of receiving your order. Shipping times are approximate and may vary for reasons beyond DeBelle's control including demand exceeding availability. Except as provided below, our standard shipping policy applies.
Orders are shipped Monday – Saturday, excluding Holidays. If you place an order on a weekend day or national holiday it will be processed and shipped the next business day. All items will be shipped via respective courier partner Standard Air/Surface. Orders of INR 6000/- or more may require signature for delivery. Please note that a physical address is required for all shipments. We would not deliver to a PO box or APO addresses. Standard Ground Shipping Schedules. (Shipping times exclude Saturdays, Sundays, and Holidays.) Shipping is available only in all states under the Indian Subcontinent, only exception if they are remote non accessible areas.
The actual shipping charges will get calculated as per the order value at the time of checkout
Price mentioned is inclusive of its respective GST Taxes.
DeBelle always tries to ship all items on your order, however in an unexpected situation if an item becomes unavailable, while we're processing your order, we'll let you know via email that is associated with the customer account.
DeBelle Returns Policy
To prevent the spread of COVID-19, we are currently following a strict non-returnable policy on all DeBelle Products. However, In the unlikely event that you have received different / damaged products in your order or you have changed your mind and insist to take the risk, your unopened and intact DeBelle Products purchased via DeBelle website Online (www.debellecosmetix.com) can be returned to us for a refund or replacement under the following conditions:
- COD Orders cannot be refunded.
- Products must be in unused and in original condition.
- Products must be sent back to the below address within 10 days from original receipt of goods.
- Your proof of purchase / order information must also be included in the return.
Return Shipping address:
AGS INC , No.35/6, Kengal Skanda Building, 2nd Floor, KHB Colony, Havanur circle, Bangalore-560079. Ph No: +91-8431330298
Please note that failure to meet with these conditions will result in an replacement or refund being denied.
Refunds will be processed in the same form that you originally paid for your order as soon as possible upon receipt of the returned products. Please note that refunds cannot be processed to expired credit cards.
The total value of the refund will equal the payment made for the goods purchased, excluding freight and any other relevant fees, including Customs or Import fees, if any.
DeBelle Products purchased during specific sale periods are final sale and nonrefundable. We do not accept returns or exchanges of boxes, box items, add-ons, additional box purchases, or shop/warehouse sale orders. Any returns made to us will not be eligible for a refund.
PLEASE BE AWARE THAT THERE ARE **NO RETURNS** ON SALE ITEMS, INCLUDING BEAUTY KITS AND BUNDLES